Hello.
I´m trying to make an parts order but when I check the basket just appears a stange map with number and codes but no parts at all. Can someone help me?
José Barrigão
Hello.
I´m trying to make an parts order but when I check the basket just appears a stange map with number and codes but no parts at all. Can someone help me?
José Barrigão
Hi Jose,
Unfortunately I don't get the issue you're facing & the point you get stuck in the order process.
I guess you're talking about ordering new or NOS spare parts?
Via the vdh website (https://mercedesclubs.de/teilemarkt/vdhneuteileliste; for clubmembers only, see https://mercedesclubs.de/teile…te#Neuteilebestellungtips in German, use e.g. Google translate) or online at Mercedes (https://originalteile.mercedes-benz.de/) or elsewhere?
Since there's no reply in this thread so far, I guess it might be helpful to provide additional info.
-> Do you have a link & perhaps a screenshot of the "strange map" appearing? What kind of parts are you looking for? Part numbers?
Regards,
Gerd
Good morning Gerd.
Thanks a lot for your awnser. I have sceenshot that I can provide.
Hi José, are you VDH member? please give an example part number you are looking for? you may enter best as 123 xyz qdsa
brgds Sebastian
Hello.
Yes I´m a club member since 2018 my number is 0516. I order spare parts before and no problem but now I cant. I wnat to order new spare parts for a w110 190 project, a lot of part. Took many hours to do the list and after that.....
Best
José
Have you deleted your cache?
Hello RoterBaron
Do I have to do it?
Have you deleted your cache?
and biscuits too once you at it...
Do I have to do it?
You should give it a try.
This is great. From today till 15.8 it´s impossible to order parts. I try to order on the 5.8
could be due to lots of work to be done currently in Ornbau, the head of the Teileversorgung 😂 missed to put in earlier the out of duty message. You know we are a club not an online dealer, cheers Sebastian
could be due to lots of work to be done currently in Ornbau, the head of the Teileversorgung 😂 missed to put in earlier the out of duty message. You know we are a club not an online dealer, cheers Sebastian
Maybe that´s the problem. Thanks for the explanation. I´m not a shareolder of a big dealer but a club member :). Cheers my friend
Hello friends
The problem with the spare parts order is solved.
You cant use Mozilla/Firefox as a browser because creates problem with the basket system. I traied today with Brave and with Edge and no problem.
Thanks to all.