Problem with parts order map

  • Hello.

    I´m trying to make an parts order but when I check the basket just appears a stange map with number and codes but no parts at all. Can someone help me?

    José Barrigão

  • Hi Jose,

    Unfortunately I don't get the issue you're facing & the point you get stuck in the order process.

    I guess you're talking about ordering new or NOS spare parts?


    Via the vdh website (https://mercedesclubs.de/teilemarkt/vdhneuteileliste; for clubmembers only, see https://mercedesclubs.de/teile…te#Neuteilebestellungtips in German, use e.g. Google translate) or online at Mercedes (https://originalteile.mercedes-benz.de/) or elsewhere?


    Since there's no reply in this thread so far, I guess it might be helpful to provide additional info.

    -> Do you have a link & perhaps a screenshot of the "strange map" appearing? What kind of parts are you looking for? Part numbers?

    Regards,


    Gerd

  • Good morning Gerd.


    Thanks a lot for your awnser. I have sceenshot that I can provide.

  • Hello.

    Yes I´m a club member since 2018 my number is 0516. I order spare parts before and no problem but now I cant. I wnat to order new spare parts for a w110 190 project, a lot of part. Took many hours to do the list and after that.....

    Best

    José

  • This is great. From today till 15.8 it´s impossible to order parts. I try to order on the 5.8

  • could be due to lots of work to be done currently in Ornbau, the head of the Teileversorgung 😂 missed to put in earlier the out of duty message. You know we are a club not an online dealer, cheers Sebastian

  • could be due to lots of work to be done currently in Ornbau, the head of the Teileversorgung 😂 missed to put in earlier the out of duty message. You know we are a club not an online dealer, cheers Sebastian

    Maybe that´s the problem. Thanks for the explanation. I´m not a shareolder of a big dealer but a club member :). Cheers my friend

  • Hello friends

    The problem with the spare parts order is solved.

    You cant use Mozilla/Firefox as a browser because creates problem with the basket system. I traied today with Brave and with Edge and no problem.


    Thanks to all.